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Privacy Policy

Welcome to the Mahindra's User Privacy Policy.

At Mahendra's, we prioritize your privacy and are committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and disclose your information. Mahendra's adheres to global privacy standards and complies with international privacy frameworks, applicable regulations, and regulatory for web, mobile applications, and user data management. Please review this policy to understand your rights and how we handle your data.

Information We Collect

Mahendra's collects data that is necessary to provide and improve our services, as outlined below:

  • Personal Information: This includes your name, email address, phone number, and other identifying information provided during registration or when using our services.

  • Location Data: With your explicit consent, we collect location data to deliver location-based services and features. Precise or approximate location data may be collected via your mobile device's settings.

  • Device Information: This includes data such as device model, operating system, browser type, IP address, and device identifiers for analytics and performance improvement.

  • Media Access: We may request access to your camera, microphone, and media storage to allow users to upload content, participate in voice commands, or share media within the app.

  • Usage Data: Information regarding how you interact with the Mahendra's platform, such as features used, time spent, and app performance (including crashes), is collected to enhance the user experience.

Our Use and Disclosure of Information

Mahendra's uses the data we collect for the following purposes:

  • Service Delivery: To provide core functionalities such as personalized recommendations, location-based services, and media-sharing features.

  • Internal Use: Personal data is used for internal purposes such as managing your account, responding to inquiries, and improving the app.

  • Legal Compliance: We may disclose your information if required to comply with legal obligations, regulations, or valid legal requests from governmental entities.

  • Marketing and Publicity: With your explicit consent, we may use your data for marketing activities, including promotional emails. You can opt-out at any time via the app settings.

  • Sale of Personal Information: Mahendra's does not sell or trade your personal information with any third parties.

Consent and User Control

Mahendra's operates in full compliance with publishers to ensure transparency and user control. We respect your rights to control your personal data:

  • Tracking and Advertising: We will request explicit consent before collecting data for tracking or advertising purposes. You can opt-out from personalized advertising and tracking at any time through the app settings.

  • Permissions Management: You can manage and withdraw permissions such as location access, camera access, and microphone use via the app’s settings. Please note that turning off permissions may affect certain app features.

  • Your Rights (GDPR, CCPA): In compliance with GDPR and CCPA, you have the right to request access, correction, and deletion of your personal data. If you would like to exercise these rights, please contact us at info@loqaltimetrack.com.

Data Retention and Security

We ensure that your personal data is stored securely using industry-standard encryption technologies:

  • Data Retention: We retain your information only for as long as necessary to provide services or to comply with legal requirements.

  • Security Measures: We take appropriate measures to protect your data from unauthorized access, disclosure, or loss. Our security protocols include data encryption, secure access, and multi-factor authentication.

Compliance With Third-Party Services’ Privacy Policies

Mahendra's integrates third-party APIs and services for various functions (e.g., Google & Apple Maps, etc. for location services). We require that these third parties comply with their respective privacy regulations. For more information, please review their privacy policies:

Data Transfers

If you are accessing Mahendra's from outside India, your data may be transferred to and processed in different regions. These transfers are conducted in compliance with relevant international privacy frameworks to protect your data.

Generative AI Policy and Legal Terms

If Mahendra's utilizes any form of Generative AI for user interactions or content creation, user-generated data will be anonymized and used ethically. We ensure that all AI usage is governed by privacy laws, and we take care to protect personal data from unauthorized or unethical use.

Changes to Privacy Policy

Mahendra's reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes via the app or email. Continued use of the app following the notification of updates constitutes acceptance of the revised policy.